20 Reasons to Choose Expert Services Plumbing, Heating, Air, and Electrical in Utah
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Reason
1
We are licensed and our qualifiers are all in house
What does that mean?
We are licensed in Plumbing, Heating, Air, and Electrical, as well as general contracting, excavation and more! Many companies in the area may not hold the appropriate licensing or are borrowing licenses of a qualifier that does not work for the company. They may be retired or work elsewhere.
All of our license holders actually work and monitor the service our technicians provide. Furthermore we make sure all of our technicians hold relevant licensing or certifications and all work is reviewed.
How does that benefit me?
You won’t get someone that is borrowing another person’s license or someone that is unlicensed all together. Something that is common in Utah. When you have our technicians out, you get someone that holds relevant licenses or certifications as well as several layers of experienced quality control managers that review every job to make sure everything is done right!
Reason
2
We are insured above and beyond the minimum requirements and prioritize the quality of our work
What does that mean?
When companies say they are insured that could mean $10,000, $100,000 or hopefully more. Also their insurance may be templated and not actually cover their scope of work. We review and have our coverages reviewed regularly to make sure we are fully covered.
How does that benefit me?
In the unlikely event that something were to happen. We are heavily insured and will have coverage for anything that may come up. 24/7.
Reason
3
We offer 24/7 Service
What does that mean?
We have 24/7 service for plumbing and HVAC services.
How does that benefit me?
When you work with us you will be able to get a live employee 24/7 for emergency services
Reason
4
We prioritize our repeat clients
What does that mean?
If you are a Expert Care Plan member or have a history of working with us, we make sure to prioritize our clients that have worked with us in the past.
How does that benefit me?
When you work with Expert Services and have a history with us, we treat you as a high priority and will take care of all of your needs.
Reason
5
We are a locally owned and operated company
What does that mean?
We are a Utah company that has been operating with over 50 years in the industry expertise. Since we are not private equity we deliver personal service in your best interest, not that of outside investors.
How does that benefit me?
When you work with Expert that is going into the local economy, you will get personal service that is focused on how Utah does business, not New York or California. We are also not owned by private equity that may disappear overnight, something that has been happening a lot in Utah.
Reason
6
We perform continual specialized training
What does that mean?
We send technicians to trainings around the US and bring factory trainers to our facility regularly. We represent several brands as factory certified service and installers so you know it is installed or repaired the way it was intended.
How does that benefit me?
Working with us, you can rest assured that the product will be installed correctly, be able to access better support, get repair parts faster, and at times get a better warranty.
Reason
7
Our Technicians have to PASS both background and drug testing
What does that mean?
We don’t just say that we background and drug test our employees. They must pass and be able to work on projects that require background checks and security clearances.
How does that benefit me?
Because of the types of specialty projects we do that require certain clearances, you can rest assured that you are getting a professional that is clean, safe, and drug free.
Reason
8
We are a SAM.GOV contractor
What does that mean?
We are authorized to work on government owned facilities or specialty projects including places that require certain security clearances, technical aptitude testing, interviews, briefings, and debriefings and high paperwork processing or standards.
How does that benefit me?
We can accommodate any specialty projects that you might have. Since we also uphold a standard to perform these types of tasks, we tend to perform the same higher standard for all of our clients which might include higher grade material spec’d by government contracts.
Reason
9
We have been in business for over 30+ years
What does that mean?
Being in the industry for over 30 years, we have performed hundreds of thousands of jobs all over Utah.
How does that benefit me?
If we give you a warranty, we will be around to back it since we don’t warranty jobs longer than we have been in business. We are not going to burn and turn you as we are looking for a relationship that will last a lifetime.
Reason
10
We have seasoned Expert technicians with collectively over 100 years of expertise
What does that mean?
We have several employees that have been with us from almost the beginning as well as hire and promote technicians with specializations in the industry. Collectively our team has the resources to get several people involved that help perform and train each other on all types of projects.
How does that benefit me?
Whether you have a small repair or large intricate problem for your home, business, or greater, we have someone that can get your project taken care of without using your home as the learn as we go facility.
Reason
11
We research, test, and monitor the material and equipment we use
What does that mean?
At our facilities and our own personal homes, we test equipment and material before they go into your home. We also research what products have the best proven track record, have the best performance and service, and we monitor and track their performance after they are installed to ensure we only install what we would put our name on.
How does that benefit me?
We will not put questionable material into your home that runs the risk of failing without testing it in ours. You can also rest easy knowing that you are getting the best product without having to do the research yourself. You will get the perfect balance of both tried and true as well as latest and greatest after it has been thoroughly tested.
Reason
12
Our material costs more
What does that mean?
Since we don’t believe in using “whatever is cheapest” for the material and products we offer, we as well as our manufacturers warranty all of the material and work performed. We believe the quote “The bitterness of poor quality remains long after the sweetness of low price is forgotten”.
How does that benefit me?
You will not get the dollar store special or second hand products. We make sure that the product and manufacturer will be reliable and provide the same quality service we demand of ourselves.
Reason
13
We have transparent and upfront pricing
What does that mean?
Before any work is performed you are given an upfront price with no hidden fees.
If the technician gets into the project, they will let you know before proceeding so you have no surprises.
How does that benefit me?
When your technician arrives they will give you a fair, upfront price for your project with no hidden fees. What you’re quoted is what the cost will be at the completion of the job.
Reason
14
Specializations are all in house
What does that mean?
We do specializations including backflow prevention, steam showers, as well as doing cross trades.
How does that benefit me?
You don’t need to do a partial service. We will get it done from beginning to end. If there is work needed that are not offered by Expert, we will find an expert level subcontractor to get you taken care of.
Reason
15
We are flexible and accommodating
What does that mean?
We can accommodate your schedule, no matter the time of day or night.
How does that benefit me?
If you are a restaurant or facility that needs to have service done outside of your business hours, we can perform work 24/7 so you don’t need to impact your business operation.
Reason
16
We offer greater warranties
What does that mean?
We believe in the quality of work we do and back it with double the industry standard.
How does that benefit me?
Because we only install quality material and perform best practices, we stand behind our work for longer than the competition. No matter the warranty we will be around long enough to warranty if needed and are willing to back it up!
Reason
17
We listen to your feedback
What does that mean?
We survey over 8,000 homeowners a year on our services and what they would like in a provider.
How does that benefit me?
We take feedback seriously and are always striving to be better. If there is any feedback you have, we always aim to make your experience with us the best you will ever have.
Reason
18
Clear communication and documentation
What does that mean?
We invest in software and tracking to make sure you are always taken care of.
How does that benefit me?
Whether you prefer to call, text or email we make sure to send you notifications, follow up, and communicate throughout your project.
We also document all photos, videos, notes, invoices and more for as long as we have done work with you.
Reason
19
We are a trusted company
What does that mean?
80+% of our business is from repeat clients and referrals from those clients. We have performed hundreds of thousands of jobs.
How does that benefit me?
When you work with Expert we will be around for any warranties offered, and look to service multiple generations in your family.
Reason
20
Preventative maintenance
What does that mean?
We aim to prevent potential problems before they become disastrous. We want to help you save money, not spend it when you’re in a bind.
How does that benefit me?
We are here to help you through preventative maintenance services and plans. Our goal is to help you save money and extend the useful life of your systems, not cause premature failure.